Refund Policy
Please review our refund and cancellation terms for advisory services, corporate training, and research partnerships.
Last updated: September 2026
Professional Services Scope
VRS Tangent provides highly specialized corporate shielding, academic risk advisory, ISO compliance auditing, and custom training. Due to the tailor-made and expert-intensive nature of these professional B2B advisory services, all consulting hours, audit interventions, and deliverables completed are non-refundable.
Engagement scopes, milestones, and deliverables are explicitly agreed upon in the signed service agreements prior to initiation.
Retainer & Phase Booking Deposits
Retainers, initial phase deposits, and upfront booking fees for consulting projects are required to allocate expert resources and schedule interventions. These booking fees are non-refundable once the project kickoff meeting occurs or active preparation and document reviews have commenced.
Rescheduling & Cancellation of Sessions
For scheduled advisory sessions, risk workshops, or audit assessments:
- Rescheduling: Sessions may be rescheduled up to 48 hours prior to the scheduled time without penalty.
- Late Cancellation: Cancellations made less than 48 hours before the scheduled session may result in the forfeiture of that session's billable hours.
Corporate Training Workshops
For custom corporate training programs, registrations and bookings are subject to the following cancellation schedule:
- Cancellations requested 14 days or more prior to the workshop date will receive a 100% refund (less any administrative/setup costs).
- Cancellations requested between 7 and 13 days prior will receive a 50% refund.
- No refunds will be issued for cancellations requested less than 7 days before the workshop date.
Mutual Scope Alignment & Dispute Resolution
We pride ourselves on the quality of our advisory work. In the rare event that a milestone deliverable does not align with the expectations set out in the signed statement of work (SOW), VRS Tangent is committed to providing reasonable remediation loops. Clients are encouraged to flag any concerns within 7 business days of delivery to initiate review and alignment.
Contact Support for Refund Inquiries
If you have any questions, concerns, or cancellation requests, please contact us: